CANDELA Laser Deutschland GmbH in Neu-Isenburg

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Manufacturer of the Year Award
Candela has been honored with the prestigious Manufacturer of the Year Award at The Aesthetics Awards, hosted by the renowned Aesthetics Journal. This award holds immense significance as it symbolizes unparalleled achievement and innovation within the aesthetics industry. Determined through a rigorous process blending expert evaluation and public voting, it reflects Candela’s commitment to excellence and advancement in aesthetic technology. The company takes immense pride in this recognition, which further affirms its dedication to providing the highest quality devices and service to the medical and aesthetic community.
Vbeam Pro®*: The future of vascular laser treatments
Experience the power of PRO—Precise, Reliable, Optimized—Candela’s most advanced and versatile pulsed dye laser (PDL) and Nd:YAG device. Vbeam Pro offers dual wavelengths for 45 medical indications across a wide range of skin types, unprecedented PDL output accuracy, optimized dye life, and a 15 mm treatment spot size for deeper penetration and faster treatments. As the only vascular laser FDA-cleared for pediatric treatments, Vbeam Pro delivers the power of 595 nm with the flexibility of 1064 nm* to redefine what’s possible in laser treatments.
Service Maintenance and Technical Support
Comprehensive service and technical support to keep your laser and light-based machines up and running.
Your Partnership from Day One!
As a Candela customer, you experience true partnership with our commitment to support you in Service, Marketing, and Clinical.
Why choose a service protection plan from Candela?
- Priority Response We deliver on our commitment to maximize your uptime for reliable service with a priority response time.
- Certified Engineer and Parts Our service engineers use only 100% Candela certified parts and tools, and they are continually trained on the latest technology and product improvements to ensure device performance.
- Cost Control Manage your expenses with a protection plan that helps you control upfront costs rather than incur emergency repair fees later.
- Comprehensive Support Maximize peace of mind with scheduled maintenance activities, technical training, and remote technical support with our service specialists.
- Compliance Only Candela certified serviced engineers can implement our “Signature Preventative Maintenance” protocol to verify device regulatory compliance and optimal performance.
When it comes to your practice, we have you covered
- 12-months of hassle-free maintenance includes priority scheduling and replacement of all repair parts with only OEM parts
- One preventative maintenance visit, to include optical alignments, calibrations, software updates, fluids and system checks
- Maximum system uptime with optimum operating performance and positive patient outcomes with highest efficiency
- Direct access to both technical and clinical experts
- Expedited implementation of hardware & software upgrades (performance & safety-related)
- Official "Serviced by Candela" online badge featured on 'Find a Treatment Provider' on candela... [Vollständig anzeigen] and for use on your website
- Dedicated, certified Candela Field Service Engineers, with an average tenure of 20 years
- Verify and adjust all optical alignments (laser head, fiber optic, articulated arm)
- Ensure all energy detection circuits are calibrated
- Ensure all temperature control circuits are calibrated
- Ensure that all DCD circuits are calibrated
- Ensure that output energy delivered to patient is calibrated
- Ensure the latest operating software is installed
- Ensure the device meets all Candela specifications
- Ensure proper fluid levels of water & dye (if applicable)
- Ensure that laser is set to the proper operating wavelength (Vbeam only) Install & test all delivery ...